Privacy Policy

 

 

Personal Information

“MediMart” is a trademark of Medintu Health Solutions Private Limited, a company incorporated with its registered office at Medintu Health Solutions Private Limited.
3rd Floor, Bansal Pride Building,Ayyappa Society Main Road,Madhapur, Hyderabad - 500081,Telangana. The domain name www.medintu.com/medimart is owned by the Company.


It is strongly recommended that you read and understand these Terms of Use carefully, as by accessing this (hereinafter the “Marketplace”), you agree to be bound by the same and agree that it constitutes an agreement between you and the Company (hereinafter the “User Agreement”). If you do not agree with this User Agreement, you should not use or access the Marketplace for any purpose whatsoever.


This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011. The User Agreement may be updated from time to time by the Company without notice. It is therefore strongly recommended that you review the User Agreement, as available on the Marketplace, each time you access and/or use the Marketplace.


The terms ‘visitor’, ‘user’, ‘you’ hereunder refer to the person visiting, accessing, browsing through and/or using the Marketplace at any point in time.
Should you have any clarifications regarding the Terms of Use, please do not hesitate to contact us at mart@medintu.com.

 

Collection, Storage and Use of Information Related to You


We may automatically track certain information about you based upon your behaviour on the website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on the or not), which URL you next go to (whether this URL is on the or not), your computer browser information, your IP address, and other information associated with your interaction with the Website.


We also collect and store personal information provided by you from time to time on the website . We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:
1.    To enable the provision of services opted for by you;
2.    To communicate necessary account and product/service related information from time to time;
3.    To allow you to receive quality customer care services;
4.    To undertake necessary fraud and money laundering prevention checks, and comply with the highest security standards;
5.    To comply with applicable laws, rules and regulations; and
6.    To provide you with information and offers on products and services, on updates, on promotions, on related, affiliated or associated service providers and partners, that we believe would be of interest to you.
Where any service requested by you involves a third party, such information as is reasonably necessary by the Company to carry out your service request may be shared with such third party.


We also do use your contact information to send you offers based on your interests and prior activity. The Company may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers.


Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the . We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure [of approved payment gateways which are digitally encrypted, and provide the highest possible degree of care available under the technology presently in use.
The Company will not use your financial information for any purpose other than to complete a transaction with you.


To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the website, and opt out of any non-essential communications from the Company.


Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.
We use data collection devices such as “cookies” on certain pages of the website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”.


We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website and you may be required to re-enter your password more frequently during a session.


Additionally, you may encounter “cookies” or other similar devices on certain pages of the website that are placed by third parties. We do not control the use of cookies by third parties.


If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on the website, we may collect such information into a file specific to you.


We do not retain any information collected for any longer than is reasonably considered necessary by us, or such period as may be required by applicable laws. The Company may be required to disclose any information that is lawfully sought from it by a judicial or other competent body pursuant to applicable laws.
The may contain links to other websites. We are not responsible for the privacy practices of such websites which we do not manage and control.


Choices Available Regarding Collection, Use and Distribution of Information


To protect against the loss, misuse and alteration of the information under its control, the Company has in place appropriate physical, electronic and managerial procedures. For example, the Company servers are accessible only to authorized personnel and your information is shared with employees and authorized personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although the Company endeavours to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using the website, you agree that the Company will have no liability for disclosure of your information due to errors in transmission and/or unauthorized acts of third parties.


Please note that we will not ask you to share any sensitive data or information via email or telephone. If you receive any such request by email or telephone, please do not respond/divulge any sensitive data or information and forward the information relating to the same to mart@medintu.com for necessary action.
Communication with Company


If you wish to correct or update any information you have provided, you may do so online, on the website itself. Alternatively, you may contact the Company to correct or update such information by sending an e-mail to: mart@medintu.com.


In the event of loss of access to the website, you may contact the Company by sending an e-mail to: mart@medintu.com .


In the event you wish to report a breach of the Privacy Policy, you may contact the designated Grievance Officer of the Company at:


Medintu Health Solutions Private Limited.
3rd Floor, Bansal Pride Building, Ayyappa Society,
Madhapur, Hyderabad,
Telangana - 500081
Phone:040 40033375
Email address:mart@medintu.com